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Privacy Policy

Please read our privacy policy to understand how we protect and manage your personal data.

Privacy Policy

Last updated: June 2, 2026

At AssignPulse, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related field service management services.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our services, and information from third parties.

  • Account Information: When you register for an account, we collect your name, email address, password, phone number, and company details.
  • Customer and Job Data: In providing our field service management tools, you may upload data regarding your clients (including names, addresses, emails, and contact details) and jobs (schedules, descriptions, notes, and photos).
  • Payment Information: We use third-party payment processors (such as Stripe) to process billing. We do not store your complete credit card information on our servers.
  • Usage Data: We automatically collect information about your interactions with our services, such as IP addresses, browser types, device information, pages visited, and referring URLs.

2. How We Use Your Information

We use the collected information for various business and operational purposes, including:

  • Providing, operating, and maintaining our services.
  • Processing transactions and managing your subscription.
  • Facilitating job scheduling, assignment, and client communication.
  • Improving and personalizing our application features and user experience.
  • Sending technical alerts, updates, security notifications, and support messages.
  • Responding to comments, questions, and customer service requests.

3. Sharing of Information

We do not sell your personal information or data related to your clients. We may share information with:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, analytics, database management, and payment processing).
  • Compliance and Protection: If required by law, regulation, or legal process, or to protect the rights, property, and safety of AssignPulse, our users, or others.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Security

We implement industry-standard physical, electronic, and managerial procedures to safeguard and secure your data. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have rights to access, update, correct, or delete your personal information. You can manage your account settings within the application or contact us directly on our Contact Page.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date above.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out via our Contact Page.